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Xerox Phaser 8560 Windows Users Cannot Print!

I have a Xerox Phaser 8560 with a VERY strange problem. No Windows users can print to it (We are still an XP shop). Here are the details: Printing from the user's computer results in jobs that error...

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Xerox Phaser 8560 Windows Users Cannot Print!

Do you have the right driver on windows machines? and delete the printer from XP and re-add it. See if it lets you add it without any problem.

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Xerox Phaser 8560 Windows Users Cannot Print!

On one of the other Windows machines I used to test printing, I installed the Xerox Phaser 8560 PCL5 driver from their website. I didn't try the PostScript driver or a generic driver though. I suppose...

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Xerox Phaser 8560 Windows Users Cannot Print!

Yes try that. Hopefully you are running xp service pack 3.

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Re: Xerox Phaser 8560 Windows Users Cannot Print!

Anthony H wrote: I have a Xerox Phaser 8560 with a VERY strange problem. No Windows users can print to it (We are still an XP shop). Here are the details: Printing from the user's computer results in...

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Re: Xerox Phaser 8560 Windows Users Cannot Print!

Anyone ever find an answer to this? I am having the same problem

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Xerox Phaser 8560 Windows Users Cannot Print!

I have the same problem with a phaser 7760. I can connect to the printer web page by ip, it prints config pages fine from there, but when I add the printer to a computer using TCP/IP Port it doesn't...

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Xerox Phaser 8560 Windows Users Cannot Print!

Hi KyleF, I am new to the Spiceworks community and just saw this post, so I wanted to reach out as quickly as possible to try and help address your issue. Also, AnthonyH were you able to solve this as...

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Xerox Phaser 8560 Windows Users Cannot Print!

Actually, the problem seemed to resolve itself, I think. Along with this odd issue, we were also having problems with all of our HP LaserJet 2100/2200's where they'd randomly enter an error state. A...

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Xerox Phaser 8560 Windows Users Cannot Print!

Thanks for the update, Anthony H. I'm glad you got things worked out. Reach out if I can be of any further assistance about any Xerox-related topic or questions.

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Xerox Phaser 8560 Windows Users Cannot Print!

Will do, thanks!

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Xerox Phaser 8560 Windows Users Cannot Print!

Thanks for the quick response. I'm only here temporarily and have no idea how long this problem has been unresolved or if any actions other than drivers and firmware have been tried. I'll look into...

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Xerox Phaser 8560 Windows Users Cannot Print!

When I use the recommended xerox web-based post script driver installer, I can see the ip of the printer in the list of devices to choose from, but it shows up as a generic device and not a printer,...

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Xerox Phaser 8560 Windows Users Cannot Print!

Hmmm...I'll reach out to our suppport team and see what direction they provide. Thanks for providing the additional info.

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Xerox Phaser 8560 Windows Users Cannot Print!

The problem has been solved. Someone figured out that the people that previously had the printer had set it to limit the ips that could print to it, so it wasn't working for us. I didn't know it could...

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Xerox Phaser 8560 Windows Users Cannot Print!

That's great news! I'm glad you were able to get things worked out. Feel free to reach out if you need anything further but just remember that I am merely the messenger and cannot provide you with any...

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Xerox Phaser 8560 Windows Users Cannot Print!

I have a Xerox Phaser 8560 with a VERY strange problem. No Windows users can print to it (We are still an XP shop). Here are the details: Printing from the user's computer results in jobs that error...

View Article


Xerox Phaser 8560 Windows Users Cannot Print!

Do you have the right driver on windows machines? and delete the printer from XP and re-add it. See if it lets you add it without any problem.

View Article

Xerox Phaser 8560 Windows Users Cannot Print!

On one of the other Windows machines I used to test printing, I installed the Xerox Phaser 8560 PCL5 driver from their website. I didn't try the PostScript driver or a generic driver though. I suppose...

View Article

Xerox Phaser 8560 Windows Users Cannot Print!

Yes try that. Hopefully you are running xp service pack 3.

View Article
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